Return Policy
What is the 30 Day Replacement Guarantee? How would I get a blemished thing supplanted?
Imagine a scenario where the item does not fit me.
All items sold at vervejewels.com are secured under our 30 Day Replacement Guarantee. Advise us of issues, fitting issues, harms or absconds within 30 days from the date of shipment, and we will either discount your cash or send a substitution item to you, gave the system underneath is emulated.
To get a damaged thing supplanted or furnish a proportional payback that does not fit you, contact Customer Service through email at contact@vervejewels.com or call us on +91 141 2570967 within 30 days from the date of shipment.
The inadequate item or part will be reviewed and a substitution will be transported promptly, or we will discount your money.
The accompanying items might not be qualified for return or substitution under this 30 Day Replacement Guarantee:
- Any item that shows physical harm to the crate or to the item
- Any item that has been washed
- Any item not in its unique condition
- Any item that is returned without all unique bundling and embellishments, including the retail box and all different things initially included with the item at the time of conveyance
- Any item without a substantial and lucid serial number, including yet not constrained to items with missing, harmed, changed, altered, or overall disjointed serial number
- On Discounted items, offer code, coupon code, buy one get second free.
How would I scratch off a request on www.vervejewels.com?
Crossing out before item has delivered:
On the off chance that you drop your request before your item has dispatched, we will discount the whole sum.
Retraction after item has dispatched:
In the event that your item has dispatched however has not yet been conveyed, contact Customer Service and educate them of the same.
In the event that you got the item, it will be qualified for substitution in the event that it is inadequate or has inaccurate size. See 30 Day Replacement Guarantee for further subtle elements.
How would I give back an acquired thing? What is the strategy to give back an item to Verve Jewels?
Keeping in mind the end goal to launch a return, please call our client administration or email us at contact@vervejewels.com. Our client administration delegate will help you with the methodology.
Complete the shipment return structure that accompanies your request.
Kindly incorporate the first substance, declarations, and any extra material sent with the shipment and guarantee that the bundle is legitimately fixed.
If you don't mind send the return shipment again to our Warehouse at the location underneath.
Verve Jewels 308, IIIrd Floor, Vardhman Complex, Johari Bazar,Jaipur (302004), Rajasthan, India
If there should arise an occurrence of item being harmed in-travel, please contact our client administration at +91 141 2570967 preceding sending the shipment again to us. Our client administration agent will control you in setting up the return shipment. For the harmed item returns, you will be repaid up to Rs. 50 towards your delivery expenses, gave you incorporate the messenger receipt alongside the return shipment. This is liable to your returns being assessed by our Quality Check group after accepting the item.
By what method will I be discounted for the return?
Our group will investigate the return shipment after accepting it at our Warehouse. Upon fruitful transforming of return, you will be discounted the buy measure of returned product(s). On the off chance that you have paid online through MasterCard, charge card, or net keeping money, the discounted sum will be attributed once more to your record. Something else, the discounted sum will be attributed over to your Verve Jewels account in a manifestation of Gift Voucher or a check of proportionate sum will be sent to you upon appeal.
What is 5-7 days Free Delivery? Are all requests conveyed at zero delivery costs?
If you don't mind click here to view our Shipping Policy.